At Hil Screws Shop (“we”, “us”, or “our”), we treat your privacy with the same professional care we apply to our precision fasteners. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website hilscrewsshop.com.

1. Information We Collect

We collect information that helps us provide secure transactions and improve your shopping experience:

  • Personal Information: Name, email address, shipping/billing address, phone number when you place an order or create an account
  • Payment Information: Credit/debit card details (processed securely through our PCI-compliant payment processors), PayPal account information
  • Technical Data: IP address, browser type, device information, and usage data through cookies and similar technologies
  • Communication Data: Records of customer service inquiries and responses

2. How We Use Your Information

We use your data with the same precision we apply to our professional-grade screws:

  • Process and fulfill your orders for fasteners and construction supplies
  • Provide customer support and respond to inquiries
  • Improve our website functionality and user experience
  • Prevent fraud and enhance security (like our screws prevent structural failure)
  • Send transactional communications (order confirmations, shipping updates)
  • Comply with legal obligations and enforce our policies

3. Data Sharing and Disclosure

We treat your data with the same integrity as our premium fasteners:

  • Service Providers: We share necessary information with payment processors, shipping carriers, and IT service providers – all held to strict confidentiality agreements
  • Legal Compliance: When required by law or to protect our rights and safety
  • Business Transfers: In connection with any merger or sale of company assets

We do not sell your personal information to third parties.

4. Data Storage and Security

We protect your data with the same reliability as our GRK screws resist cam-out:

  • SSL encryption (256-bit) for all data transmissions
  • PCI DSS compliance for payment processing
  • Regular security audits and system monitoring
  • Limited employee access to sensitive data
  • Data retention only as long as necessary for business or legal purposes

While we implement robust security measures, no system is 100% secure. We recommend using strong passwords and protecting your login information.

5. Your Rights and Choices

You have control over your information, just as professionals control their choice of fasteners:

  • Access/Update: Review and edit your account information through our website
  • Opt-Out: Unsubscribe from marketing emails using the link in each message
  • Deletion: Request account deletion by contacting us (subject to legal retention requirements)
  • Data Portability: Request a copy of your personal data in a structured format

To exercise these rights, contact us at [email protected].

6. Cookies and Tracking Technologies

Our website uses cookies – small data files that help us:

  • Remember your preferences and login status
  • Analyze site traffic and improve performance
  • Prevent fraudulent activity

You can control cookies through your browser settings, but disabling them may affect website functionality.

7. International Data Transfers

As we serve professionals globally (excluding some Asian and remote regions), your data may be transferred to and processed in countries outside your own. We ensure all transfers comply with applicable data protection laws.

8. Children’s Privacy

Our website is not intended for children under 16. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this policy periodically. The updated version will be posted on our website with a new “Last Updated” date.

10. Contact Us

For privacy-related questions or concerns, contact our precision-obsessed team:

Hil Screws Shop
4624 Rebecca Street
Chicago, IL 60607
Email: [email protected]