Welcome to Hil Screws Shop! These Terms and Conditions govern your use of our website and purchases of our professional-grade fasteners. By accessing our site or placing an order, you agree to be bound by these terms.

1. Website Use and Intellectual Property

1.1 Access and Eligibility

Our website is intended for professional contractors, construction businesses, and serious DIY enthusiasts who require high-quality fasteners. By using our site, you confirm you are at least 18 years old and accessing from a region we service (excluding Asia and certain remote areas).

1.2 Intellectual Property

All content on hilscrewsshop.com, including product descriptions, images, and technical specifications, is our exclusive property. You may not reproduce, distribute, or create derivative works without our express written permission.

2. Product Information

2.1 Product Descriptions

We take precision seriously:

  • Product specifications are provided for professional applications
  • Images are representative but may vary slightly due to manufacturing tolerances
  • Technical data is provided to help professionals select the right fastener for their project

2.2 Product Availability

Our inventory of Anchors, Construction Screws, Deck Screws, Drywall Screws, Lag Screws, Sheet Metal Screws, and Wood Screws is subject to change. We reserve the right to limit quantities and discontinue products without notice.

3. Ordering and Payment

3.1 Order Process

Placing an order constitutes an offer to purchase. We process orders with professional efficiency:

  • Orders typically process within 1-2 business days
  • You will receive an order confirmation email
  • We reserve the right to refuse any order for any reason

3.2 Payment Terms

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

Payment is due at time of order. Your card will be charged when we process your order.

3.3 Pricing

All prices are in USD. While we strive for accuracy, pricing errors may occur. We reserve the right to cancel orders resulting from such errors.

4. Shipping and Delivery

4.1 Shipping Options

We deliver with the same reliability professionals expect from our fasteners:

  • Standard Shipping: $12.95 via DHL/FedEx (10-15 business days after shipment)
  • Free Shipping: For orders over $50 via EMS (15-25 business days after shipment)

Note: Delivery times may vary for international destinations. Asia and certain remote areas are excluded from shipping.

4.2 Delivery Responsibilities

Once shipped, risk of loss passes to you. Signature may be required for delivery. You are responsible for:

  • Providing accurate shipping information
  • Any additional customs fees or import duties
  • Inspecting shipments upon delivery

5. Returns and Exchanges

5.1 Return Policy

We stand behind our products like professionals stand behind our fasteners:

  • 15-day return window from delivery date
  • Items must be unused in original packaging
  • Original proof of purchase required

5.2 Non-Returnable Items

For safety and quality assurance, we cannot accept returns on:

  • Special order/custom cut fasteners
  • Opened packages where quantity cannot be verified
  • Clearance items

5.3 Return Process

Follow these precision steps:

  1. Email [email protected] within 15 days
  2. We’ll provide an RMA number and instructions
  3. Repackage securely with RMA number visible
  4. Ship to our Chicago facility using trackable method

5.4 Refunds and Exchanges

  • Refunds processed within 5 business days of receipt
  • Original shipping costs non-refundable
  • Exchanges shipped within 2 business days of return receipt
  • Customers responsible for return shipping unless our error

6. Limitations of Liability

Hil Screws Shop shall not be liable for:

  • Any indirect, incidental, or consequential damages
  • Improper use of our products
  • Delays beyond our reasonable control
  • Typographical errors on the website

Our total liability for any claim related to your order shall not exceed the purchase price of the products in question.

7. User Responsibilities

As a valued customer, you agree to:

  • Provide accurate account and order information
  • Use products only for their intended purposes
  • Comply with all applicable laws and safety standards
  • Not resell products in violation of any agreements

8. General Provisions

8.1 Governing Law

These Terms shall be governed by Illinois law without regard to conflict of law principles.

8.2 Changes to Terms

We may update these Terms periodically. Continued use after changes constitutes acceptance.

8.3 Contact Information

For questions about these Terms:

Hil Screws Shop
4624 Rebecca Street
Chicago, IL 60607 USA
Email: [email protected]

Thank you for choosing Hil Screws Shop for your professional fastener needs. We’re committed to serving you with the same precision and reliability we build into every product.